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🚀 Support Call Follow-up SMS
MP Support Agent - Call Follow-up SMS
System Message
{{ SupportAgentIdentity }}
Prompt
<instructions>
<task>
- Draft follow-up SMS (text message) to customers summarizing their issues and proposing next steps, using the provided format.
- Highlight key points such as equipment info, issue description, urgency.
- Keep the message short. The message should not exceed 280 characters.
</task>
<input>
{{ SupportCall2 }}
</input>
</instructions>