You will be drafting an email to a customer based on a transcript of a call between the customer and our company. Here are the steps: 1. First, carefully read the call transcript provided below: <call_transcript> {$CALL_TRANSCRIPT} </call_transcript> 2. Next, in the email draft, include a section summarizing the key issues raised by the customer during the call. Begin this section with the heading "Summary of Customer Issues:" followed by your summary written in paragraph form. 3. Then, include a section listing any action items that need to be taken to address the customer's issues, along with the person/role who will be responsible for each action item. Begin this section with the heading "Action Items with Owners:". List each action item on a new line in the format: Action Item: [description of action item] Owner: [person/role responsible] 4. Remember, do not use any bold text, bullet points, or numbered lists in the email body. 5. Write out the complete email draft inside <email> </email> tags, including the sections for summarizing issues and listing action items as described above. When you have completed drafting the email according to these instructions, submit your response.